Telesales Representative

St. Supéry Estate Vineyards & Winery has a telesales representative position available for a sales and customer service focused candidate. This position is responsible for making outbound calls to winery customers to generate sales and meet sales goals. The ideal candidate is a highly motivated, detail-oriented, relationship-builder with a minimum of six months telesales/outbound calling experience.

KEY DUTIES AND RESPONSIBILITIES:
•  Generate and qualify leads through outbound calling to our membership and customer base
•  Manage leads by tracking and following up on them.
•  Close sales and meet monthly sales goals in accordance with development plan. Build relationships with customers and members to foster increased retention and improve customer service.
•  Produce activity reports.
•  May also be required to answer and service inbound wine club, and ecommerce calls

EXPERIENCE & QUALIFICATION
•  Minimum of 6 months of telesales/outbound calling experience
•  Excellent communication and customer services skills
•  Interest in and basic understanding of wine.
•  High school diploma
•  Proficient with Microsoft Office Suite
•  Must have a valid California driver’s license and a good driving record.

PHYSICAL REQUIREMENTS:

While performing the duties of this job, the employee is frequently required to do the following:

• Perform some repetitive motion activities.
• Sit for long periods of time.
• Stand for long periods of time.
• Must be able to lift and carry 40 lbs.

Wine Educator

Like meeting new people? Full time and part time positions available.

St. Supéry Estate Vineyards & Winery is looking for talented people to host winery visitors, share our wines and our stories, and sell our wines and Wine Clubs.  In this exciting position, you will provide visitors with an educational and enjoyable wine tasting experience while perpetuating the highest standards of courtesy and hospitality.  Weekends required.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Educate visitors on St. Supéry wines and engage them in a manner that will earn their repeat business, recommendations to friends and loyalty
• Conduct wine tastings and / or tours of the facility in a positive and enjoyable manner
• Sell wine and acquire new Wine Club members
• Execute sales promotions and marketing campaigns as directed

SKILLS, KNOWLEDGE, AND ABILITIES

• Strong customer service and sales experience with ability to sell wine club memberships and expand the customer database.
• General wine knowledge and familiarity with St. Supéry wines
• Hospitality or Sales experience preferred
• Excellent communication and interpersonal skills
• Able to lift and carry 40 lbs.
• Must be available to work scheduled days and have flexibility to work different schedules or hours as the business demands

EDUCATION AND/OR EXPERIENCE:

• Minimum age of 21 to pour wine.
• Minimum 2 years in a hospitality or sales position.
• Must have a valid California driver’s license and a good driving record.
• Knowledge of winemaking processes and varietals a plus.
• Sales experience with a premium brand preferred.

PHYSICAL REQUIREMENTS:

While performing the duties of this job, the employee is frequently required to do the following:

• Perform some repetitive motion activities.
• Sit for long periods of time.
• Stand for long periods of time.
• Must be able to lift and carry 40 lbs.